Privacy Policy

Last updated: March 15, 2021

1. Introduction

ParseTap, Inc. ("ParseTap," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, and password when you register
  • Payment Information: Billing address and payment card details (processed by our payment provider)
  • Communications: Information you provide when contacting support or providing feedback
  • Your Data: Data you submit to the Service for parsing and normalization

2.2 Information Collected Automatically

  • Usage Data: API calls, parsing volumes, error rates, and feature usage
  • Log Data: IP address, browser type, operating system, referring URLs, and timestamps
  • Device Information: Device type, unique device identifiers, and network information
  • Cookies: Session cookies for authentication and preferences (see Section 7)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Personalize and improve your experience
  • Comply with legal obligations

4. Your Data Processing

When you use ParseTap to process data ("Your Data"), we act as a data processor on your behalf. We only process Your Data as necessary to provide the Service and according to your instructions.

  • Your Data is encrypted in transit (TLS 1.2+) and at rest (AES-256)
  • Your Data is retained according to your plan's retention period (7-30 days)
  • Your Data is automatically deleted after the retention period expires
  • We do not access Your Data except to provide the Service or when required by law
  • We do not sell, rent, or share Your Data with third parties for their marketing purposes

5. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf (hosting, payment processing, analytics)
  • Legal Requirements: When required by law, regulation, or legal process
  • Protection: To protect the rights, property, and safety of ParseTap, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking

We use the following types of cookies:

  • Essential Cookies: Required for authentication and security
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use the Service

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

8. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Account information is retained for the duration of your account plus 30 days after deletion. Your Data is retained according to your plan's retention period and deleted automatically thereafter.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Export your data in a portable format
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or other approved mechanisms.

11. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Material changes will be communicated via email or a prominent notice on our Service.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]